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Terms & Conditions

 

Shipping
All orders are shipped prepaid via best way and charges will be invoiced to you.  We ship by the most economical method.  We use UPS whenever possible.  Large orders or orders that exceed UPS weight or size limits will ship via Common Carrier. Please note that common carriers (LTL) charge extra for shipping to a residence, liftgate service or inside delivery.  If you require any of these, please contact us via email or telephone before ordering.

Returns/Damage
Please contact us via e-mail at sales@gopackaging.com or call us at (630) 916-8090 for a return authorization (RA) number.  Items must be returned in salable quantities and condition within 30 days of purchase for credit.  Items returned without an RA number will be refused. Customers are responsible for freight charges both ways on canceled orders. To receive credit for damaged product, damage must be noted on the bill of lading at time of delivery and put aside for freight carrier review. All damaged goods claims must be made within 7 days of purchase.

Pricing
While we try to maintain prices on our products, occasionally, due to market conditions and other circumstances beyond our control, pricing may change without notice.

Minimum Order
Go Packaging, LLC does not have a minimum dollar order.  Specific items may have a minimum bundle or unit quantity which is listed on our shopping cart.

Payment Options
We accept Visa, MasterCard, American Express and Discover.

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